FAQs
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Q: Do you deliver every image you shoot?
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A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
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Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
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A: For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session.
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Q: What happens if we go over the contracted amount of time?
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A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
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Q: Why do we need to charge for additional coverage?
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A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post produced which adds to our overall costs.
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Q: When can we expect to see our photos from our session/wedding?
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A: Post production for sessions are completed 4 weeks after the date of the shoot. If you require the images to be completed prior to 4 weeks after the date of the shoot, a rush edit fee of $100 will be charged. Weddings are completed 8 weeks after the date of the wedding.
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Q: How many images do you typically deliver from a session? From a wedding?
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A: We typically deliver anywhere from 50-75 images per hour in a typical shoot. And for a wedding, we typically deliver 75-100 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.
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Q: When and where can we view our pictures?
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A: Your session images will be completed no more than 4 weeks after the date of the shoot. If you require the images to be completed prior to 4 weeks after the date of your shoot, a rush edit fee of $100.00 will be charged. When your images are completed you can view them in your online gallery. You will be sent a direct link.
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Q: Does your studio do headshots, individual portraits, family portraits, newborn portraits, or other types of photography?
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A: Yes, we have experience in many fields of photography. Feel free to contact us.
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Q: Do you shoot JPEG or RAW?
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A: We shoot RAW giving us higher editing capabilities.
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Q: What rights do I have to the digital prints?
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A: You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Samie Jo Photo.
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